Fryent Primary School

Excellence in Everything

Church Lane, Kingsbury, London, NW9 8JD, United Kingdom

admin@fryent.brent.sch.uk

02082054047

THE RIGHT TO LEARNTHE RIGHT TO BE SAFETHE RIGHT TO RESPECTRESPECTRESILIENCEREFLECTIONRESPONSIBILITYEMPATHYINTEGRITY

Complaints procedure

 

If you have concern then the procedure for registering your complaint is as follows :

1) Speak to your child's class teacher 

2) If a satisfactory solution cannot be found , then speak to the Year Phase Leader or  Head of Year 

3) If you are still unhappy , then contact Mr Nowak's PA, Mrs Douglas,to arrange an convenient appointment time with the Head Teacher 

4) If your concern remains unresolved , then the Chair of Governors can be contacted .  

Please ensure you follow this  process to ensure that your concern is handled by the appropriate member of staff. 

 Please click here to access the Complaints procedure